Internal Hub

Welcome to Roam International HQ

Your central command for strategy, execution, and tracking across every division of Roam International.

Departments

Roam Rentals

Members-only luxury OTA. Curated properties across 10 global destinations. The entry point into the Roam ecosystem.

Active

10 Locations

Roam Real Estate

Luxury brokerage and cross-border investment marketplace. High-margin commissions on international property transactions.

Active

Global

Roam Resorts

Sell-and-operate model with luxury developers. Currently managing The Nest Bali and Ayam Tulum partnerships.

Active

2 Projects

Roam Rewards

Members' privileges and loyalty programme. Every interaction earns rewards that compound across all divisions.

Building

Members

Atlas

Intelligent concierge, travel advisor, and investment specialist. AI-powered platform with investor dashboard and portfolio intelligence.

In Development

AI Platform

Marketing

Content strategy, brand campaigns, social media, PR, events, The Roam Edit, Roam for Good, and all marketing operations.

Active

Multi-Channel

Development

Platform build, project timelines, tech stack, and product development. Engineering the infrastructure behind every Roam division.

Active

Tech

Finance & Reports

Financial reporting, budgets, projections, use of funds, revenue models, and investor documentation across all divisions.

Reporting

Documents

Legal

Contracts, compliance, company establishment documents, cross-border legal frameworks, and partnership agreements.

Active

Compliance

Systems & Platforms

All company tools, platforms, and logins in one place. Slack, PMS, CRM, back-end access, and every system the team needs.

Active

Quick Access

Roam for Good

Our charitable initiative — giving back to the communities we operate in. Social impact, partnerships, and purpose-driven projects.

Active

Impact

Concierge

Luxury guest services, experience curation, and personalised travel support across all Roam destinations.

Active

Service

Sales & Pipeline

Deal tracking, sales pipeline management, and revenue forecasting across all Roam divisions.

Active

Pipeline

Knowledge Base

Centralised resource library, SOPs, training materials, and institutional knowledge across all Roam departments.

Active

Resources

Admin

Password vault, meeting notes, virtual assistant, and internal administration tools.

Active

Restricted

Overview

Pending Tasks by Department

Team

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My Tasks

Execution Roadblocks & Warnings

Potential risks and blockers identified during the build audit. Click each item to review details and recommendations.

Data Source API Access & Costs

Investor Agent — Phase 1

Review

The Investor workflow references approximately 20 data platforms (Property Monitor, AirDNA, DLD, CoreLogic, etc.). Many of these have expensive API subscriptions (AirDNA starts at ~$500/month, CoreLogic is enterprise-priced), rate limiting that affects data freshness, or no public API at all.

Recommendation: Prioritise which data sources to connect first. Start with free or low-cost sources (HM Land Registry, government open data) and add premium feeds as investor volume justifies the cost.

Compliance & Financial Advice Boundary

Investor Agent — Phase 5 & Phase 7

Review

The Investor Agent walks a fine line between "market intelligence" (permitted) and "financial advice" (regulated). Subject to FCA (UK), DFSA (UAE), and SEC (US) regulations.

Recommendation: Commission a brief legal review of Atlas's investor-facing response templates before going live. Budget for legal counsel in each jurisdiction Atlas will operate in.

Data Freshness vs Cost Trade-off

Investor Agent — Phase 1

Review

Real-time market data across 6+ global regions is expensive and complex. If Atlas cites a stale number without disclosing this, investors lose trust fast.

Recommendation: Every data point Atlas surfaces should include a "last updated" timestamp. Define acceptable freshness thresholds per data type: pricing 24h, transactions 7 days, macro indicators 30 days.

Chatwoot Airbnb Bridge

Concierge Agent — Phase 3

Review

No official Airbnb to Chatwoot integration exists. Requires a custom n8n bridge using Airbnb's limited API. This integration may be fragile.

Recommendation: Build the bridge but have a fallback where your team monitors Airbnb natively if it breaks. Consider whether Airbnb volume justifies the integration effort initially.

Knowledge Base Content Bottleneck

Concierge Agent — Phase 4

Review

Writing property guides for every active Roam property is the single most time-consuming task. Each guide requires 2-3 hours. With 20+ properties, this is 40-60+ hours of content work.

Recommendation: Start writing property guides immediately, in parallel with the technical build. Assign to operations team members who know the properties. This is the critical path item for Concierge launch.

Cross-Workflow Dependency Enforcement

All Workflows

Review

The three workflows are sequential: Master → Concierge → Investor. Enforcement is advisory only. If someone builds out of order, tasks will fail because dependencies don't exist yet.

Recommendation: Brief your developer on the strict execution order before the build begins. Consider running a checklist review at each workflow handover point.

Investor Dashboard is Separate Build

Investor Agent — Phase 7

Review

The actual investor dashboard front-end is a separate build from the workflow. The API specification and data feeds are defined, but someone needs to build the dashboard UI.

Recommendation: Decide early whether the dashboard is built by the same developer or a separate front-end team. The dashboard is investor-facing and will need its own design and UX process.

Shadow Mode Requires Real Conversation Volume

Concierge & Investor — Phase 5 & 7

Review

Both shadow mode testing phases require real conversations to validate against. Low-volume periods could delay validation significantly.

Recommendation: Time shadow mode launch with a peak booking season. Alternatively, supplement with staged test scenarios — have team members simulate realistic conversations across all expected query types.

Welcome to Roam International HQ

Cost Breakdown

Execution Roadblocks & Warnings