How Atlas Works

Click any component to learn what it does. Trace a real scenario below.

Channels
Unified Inbox
Intelligence
Decisions
Actions
How messages arrive
WhatsApp
Primary channel
Email
Concierge inbox
Airbnb
Guest messaging
Website Chat
roaminternational.com
Where your team sees everything
Chatwoot
Unified inbox — all channels converge here
Your Server (VPS + Nginx + SSL)
The intelligence engine
n8n
Automation backbone
Claude AI
The brain
Qdrant
Knowledge base
Jurny
Property data
HubSpot
CRM
🔒 All credentials secured by Infisical
Does this need human approval?
Approval System
Human-in-the-loop safety layer
Tier 1 — Auto
FAQ answers, check-in info, property details
Tier 2 — Team approves
Comp offers, booking tweaks, investor matches
Tier 3 — Louise approves
Refunds, rebookings, financial commitments
What happens next
Reply Sent
Same channel
CRM Updated
HubSpot log
Jurny Logged
Maintenance / notes
Investor Report
Opportunities / data
Trace a scenario
Click one of the buttons above to follow a real guest scenario step by step through the system.